Are you currently supervising others or aspiring to be a supervisor? If so, the CS is designed for you. The real-world knowledge and skills you will learn through the CS can be used immediately to help you become a more efficient, effective supervisor.
The CS certification has been designed to help you understand and work efficiently and effectively with people and processes in your organization.
The CS is the result of a comprehensive analysis of the management profession, which identified the knowledge, skills and abilities that are required for competent supervision.
➊- 40-hours of learning ➋- 90-question online exam ➌- Up to 12 months to complete ➍- Multiple study formats ➎- CS Certification upon passing exam
Planning and setting objectives
Leading and motivating
Organizing and controlling
Quality control
Problem-solving and ethical decision making
Managing groups and teams
Staffing, training and appraising performance
Managing diversity
Customer service
Communication
Accounting and finance
Supervising employees is an incredibly challenging job to say the least. It comes with extraordinary demands and require a wide range of expertise in everything from delegation techniques to communication skills.
The Certified Supervisor certification (CS) is specifically designed for new or prospective supervisors to give staff professional training in the key areas of leadership competencies, policies and procedures, and people skills.
Through the program, you will learn to become accountable for both people and processes. The supervisors will learn a set of supervisory skills and tools. the program expands skills enabling the veteran supervisor to improve existing skills and acquire new ones demanded by an increasingly diverse workforce and changing workplace.
Advance your career with the
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Communicate effectively with diverse & build a service culture that is dedicated to satisfying customers.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
The Certified Supervisor (CS) Certification exam consists of 90 multiple-choice questions covering all chapters and content area and must be completed within 2 hours (120 minutes).
CS Exam results are shown immediately on-screen and confirmed by email. ICPM processes exam grades monthly and provides detailed feedback help test takers address areas of weakness through additional study and professional development.
The Certified Supervisor (CS) Certification is a flexible, performance skills based program of learning that was designed by ICPM to provide supervisors and supervisor aspirants with an opportunity to develop supervisory competencies. This program enhances skill development in leadership Skills, critical thinking, the supervisor's Role, problem Solving, team works, ustomer service, motivating People, monitoring and improving Results, coaching, setting expectations, and human resources management. The program encourages developmental communications between employee to facilitate transfer of learning to the job.
Profile:Drew joined the ICPM staff in May 1998, after earning Master of Arts and Educational Specialist degrees from James Madison University. Drew is responsible for new business development, financial operations, staffing and leadership of the Institute. He also supervises ICPM’s day-to-day operations and is responsible for exam development, question writing and review, exam security, and statistical analysis.
Profile:Jonathan joined the ICPM staff in January 2012, after earning a Master of Educational Technology degree from Boise State University. Jonathan is responsible for the creation of learning content and online training materials for the Foundations of Management and Certified Manager programs, as well as development and maintenance of ICPM's learning management system (LMS) and website.
Profile:Trent joined the ICPM staff in May 2016 after earning a Bachelor of Science in Corporate Communication & Integrated Advertising from James Madison University. Trent is responsible for developing and implementing ICPM's marketing strategy to foster brand awareness and increase sales
Profile:Chelsea joined the ICPM staff in May 2016. She holds a BS degree in Public Policy and Administration from James Madison University. She has a background in Customer Service and Business Development. She is responsible for building new and existing client relationships.
Profile: Kirsten joined the ICPM staff in June 2018. She holds a BA degree from Christopher Newport University in Sociology and graduated from the President’s Leadership Program with a minor in Leadership. She has an extensive customer service background and serves as the Certification Specialist at ICPM.
Profile: Kim joined the ICPM staff in 2012 as the liaison between ICPM and James Madison University. She currently serves as the Associate Dean for Human Resources and Administration and as a Professor of Accounting for the James Madison University at the College of Business.